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Contact us
Property
Forum
Blog
Help
Appointment
Jobs
+959 880 441 060 Ext:1411/1421
Sign in
Org Chat
Submit a Ticket - Concordia-Incident Report
Full Name
*
Phone Number
*
Email Address
*
Company Name
Message Subject
*
Incident Date
*
Helpdesk Team
Location
*
Category
*
Minor
Major
Incident Type
*
1.1 IT-Hardware Issues
1.2 IT-Software Issues
1.3 IT-Network Issue
1.4 IT-Security Breaches
1.5 IT-Data Loss
2.1 Office-Electrical failures
2.2 Office-AC failures
2.3 Office-Plumbing Issue
2.4 Office-Elevator breakdowns
2.5 Office-Employee injuries
2.6 Office-Fire hazards
2.7 Office-Workplace violence
3.1 Log-Damaged goods in transit
3.2 Log-Late deliveries
3.3 Log-Vehicle breakdowns
4.1 HR-Harassment or discrimination
4.2 HR-Employee conflicts
4.3 HR-Policy violation
4.4 HR-Missing attendance logs
4.5 HR-Payroll discrepancies
4.6 HR-Unauthorized leave requests
5.1 CS-Machine breakdowns
5.2 CS-Delay spare parts
5.3 CS-Long Recovery Time
5.4 CS-Delayed service response
5.5 CS-Incorrect invoice or billing issue
5.6 CS-Product/service dissatisfaction
5.7 CS-Warranty or return disputes
5.8 CS-High ticket backlog
5.9 CS-Unresolved escalations
5.10 CS-Misdirected service requests
Staff involved/Dept
*
Was anyone injuired ?
Yes
No
Describe the injuiry.
*
Was there damage to company property?
*
Describe the damage to company property.
*
Describe a short desecription about what happened.
*
Recorded By
*
Department
*
1OA
2Med
3Eng
41
42
43
5Off
6Acc
7Log
8Ten
9Ren
10BD
11DA
12Proc
0MD
Submission Date
*
Follow up action by HOD
*
What actions can be taken to prevent future occurences?
*
Were there corrective action taken? Please specify.
*
Verifyied by
*
Department
*
Date
*
Follow up action by HR/Admin /Management
*
Approval by
*
Department
Date
*
Attachment
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