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ISO Awareness & Application in Marketing

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1. 1.ISO 9001:2015 focuses on:
A) Financial reporting B) Quality management C) Product pricing D) HR recruitment
2. 2.Which cycle underpins Concordia’s Marketing Procedure?
A) SWOT B) PDCA C) ROI D) SMART
3. 3.Who prepares the annual Marketing Budget Plan?
A) CEO B) HOD C) Sales Executive D) Finance
4. 4.What tool is used for event planning?
A) Odoo Event Calendar B) Excel C) SAP D) PowerPoint
5. 5.Which system records online inquiries?
A) SAP B) Odoo Payroll C) Google Sheet D) MS Word
6. 6.Customer feedback ≥ USD 1,000 must be collected by:
A) Email only B) Event survey C) Website form D) Phone call
7. 7.Who approves suppliers for marketing materials?
A) HR B) Admin C) CMO & CEO D) Sales Manager
8. 8.KPI reviews are conducted:
A) Annually only B) Monthly, Quarterly, and Yearly C) Daily D) Never
9. 9.Where are complaints tracked and resolved?
A) Google Drive B) Odoo CRM Helpdesk C) Excel sheet D) WhatsApp
10. 10.The person responsible for corrective actions in marketing is:
A) Marketing Manager B) CEO C) Sales Officer D) Data Analyst